Michelle
from
United Kingdom
asks
How many words does this hold . Is a name enough
|
Argento Replies:
|
Hi and thanks for getting in touch about the Argento Mixed Metal Heart Engraving Necklace.
We can confirm that you can engrave two lines both on the front and back of this and on each line, you can engrave 10 characters.
We hope this helps.
ARGENTO
|
Michelle
from
United Kingdom
asks
How long does it take to engrave a item
|
Argento Replies:
|
Hi and thanks for getting in touch about the Argento Mixed Metal Heart Engraving Necklace.
We state that it can take up to five working days to processing an engraving order, but if you want it done quicker, please select an express delivery option and we'll also aim to engrave your order in up to three working days.
We hope this helps.
ARGENTO
|
Mateusz
from
Ireland
asks
where on the website can i chose what i want engraved on the necklace i cannot find it
|
Argento Replies:
|
Hi and thanks for getting in touch about the Argento Mixed Metal Heart Engraving Necklace.
Please ensure you click on the words “ADD ENGRAVING” on the product page which takes you to the next page, where you can add what you want engraved and tell us when font you want it in. You can also leave any specific instructions for the engraving team in the free text box, at the bottom of the same page. You will also need to tick the box next to “I agree to the terms and conditions” to proceed with any engraving order.
We hope this helps, and if you have any problems, please contact customer services who will be only too happy to help.
ARGENTO
|
Mateusz
from
Ireland
asks
Whwew is the engraving placed on the necklace where is line one and line two place?
|
Argento Replies:
|
Hi and thanks for getting in touch about the Argento Mixed Metal Heart Engraving Necklace.
We can confirm that we engrave the solid silver heart, across two lines.
We hope this helps.
ARGENTO
|
Giselle
from
Ireland
asks
I am just wondering if the chain is sterling silver or is it just plated silver? Thank you
|
Argento Replies:
|
Hi and thanks for getting in touch about the Argento Mixed Metal Heart Engraving Necklace.
We can confirm that it is sterling silver.
We hope this helps.
ARGENTO
|
Gemma
from
Ireland
asks
Is this necklace sweat and tarnish proof?
|
Argento Replies:
|
Hi and thanks for getting in touch about the Argento Mixed Metal Heart Engraving Necklace.
We can confirm that this is sterling silver and have included a link to our care guidelines which will help with this.
https://www.argento.com/en/Cleaning-Guide/cc-226.aspx
We hope this helps.
ARGENTO
|
Heather
from
United Kingdom
asks
Do all lines have to be filled for personalising it?
|
Argento Replies:
|
Hi and thanks for getting in touch about the Argento Mixed Metal Heart Engraving Necklace.
We can confirm that all lines don't need to be filled, that's just to show what can be engraved. You can choose what you want engraved within those parameters and if you have any special instructions, please add them to the order notes.
We hope this helps.
ARGENTO
|
.jpg)
