I have two questions.
1. Is there any warranty service provided? In case it needs repair, should I go to any OB branch in HK or I ought to mail it back to UK?
2. Is the watch strap replaceable? If I want to have a new one, what should I do?
I shall be grateful if you could answer my inquiries above asap.
Hello Tan and thank you for your question regarding the Olivia Burton Lace Detail Black & Gold Watch.
1. Olivia Burton watches are covered by a two year warranty from the date of original purchase. If you purchase the watch from Argento, we would ask that for warranty issues, you contact us and we will advise further.
2. Olivia Burton watch straps are replaceable, however Argento do not stock replacement straps.
We hope this helps.