Sarah
from
United Kingdom
asks
Hi, please can you advise me on how to choose the right size of bracelet? Thanks
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Argento Replies:
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Hello Sarah, I've attached a link to the Pandora size guide which is at the bottom of our Homepage or alternatively, you can copy & paste the below link into your browser, which will bring you to it. The general recommendation is to measure your wrist and add 2 cms, but as individuals may have their own preferences as to how they like to wear a bracelet, there is further advice in the Pandora size guide.
https://www.argento.com/Interface/SizeGuidesAll.pdf
We hope this helps.
ARGENTO
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Lukas
from
United Kingdom
asks
Does the bracelet come in a Pandora packaging ?
Thank you
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Argento Replies:
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Hi Lukas,
all our Pandora jewellery is dispatched in the appropriate Pandora packaging, as a certified retailer of Pandora with over 30 Pandora stores across the UK, as well as our online store, we are delighted to be able to offer genuine Pandora jewellery to all our customers.
Hope this helps!
ARGENTO
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kevin
from
United Kingdom
asks
hi can you tell me please if you can put charms on this bracelet thank you
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Argento Replies:
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Hi Kevin,
you can indeed add Pandora charms to this bracelet.
ARGENTO
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lisa
from
United Kingdom
asks
Does the bracelet come in a genuine pandora bracelet box?
If not what type of packaging does it come with (I understand it will authentic Pandora packaging but I'd like to know what the packaging is as it's a gift)
thanks
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Argento Replies:
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Hi Lisa,
it will be dispatched with the bracelet presentation box and Christmas 2016 gift bag. Hope this helps!
ARGENTO
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nathan
from
United Kingdom
asks
Where abouts do you find the part code so you get a refund ?
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Argento Replies:
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Hello Nathan and thank you for your query regarding the Pandora Moments Silver Heart Clasp Bracelet.
The part code is on the product page on the website for the item and will be 590719, followed by the size of the bracelet, so for example, it would be 590719-16 for a size 16cms, 590719-17, for a size 17cms, etc.
We hope this helps.
ARGENTO
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lyn
from
United Kingdom
asks
does this braclet let you put charms in between the
2 spacers therefore opposite the clasp please
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Argento Replies:
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Hello Lyn and thank you for your query regarding the Pandora Moments Silver Heart Clasp Bracelet.
We can confirm that you can put charms between them.
We hope this helps.
ARGENTO
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Mairead
from
Ireland
asks
Hi, My lovely bracelet arrived yesterday but unfortunately it is not an adult size. My fault as I did not tick the 20cm size I think. Can i return it for the bigger sized one?
Thank you,
Máiréad Murray
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Argento Replies:
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Hello Mairead, please fill in the returns form that you received with the order and return it to us for an exchange, detailing which size you want.
We hope this helps.
ARGENTO
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Janine
from
Ireland
asks
How many charms can you fit on this bracelet?
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Argento Replies:
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Hello and thanks for getting in touch.
As the bracelet comes in various sizes, it depends on what size you choose and also how you like to wear your bracelet, as in tight or loose.
We've included a link to the Pandora size guide, which has some information for Pandora Moments bracelets, may help you in making the choice:
https://www.argento.com/Interface/SizeGuidesAll.pdf
We hope this helps.
ARGENTO
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