Jess
from
United Kingdom
asks
Which size would be best for my three year old daughter?
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Argento Replies:
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Hello Jess and thank you for your query regarding the PANDORA Silver Bracelet. When we receive a query regarding size, the rule of thumb for PANDORA is to measure the wrist and add 2/3 cms. I've included a link to the PANDORA size guide, which may be able to help you make your decision, if you'd like to copy & paste it into you browser to have a read over.
http://www.argento.co.uk/Interface/SizeGuidesAll.pdf
We can't recommend a size, as we don't know if you want your daughter to wear it now or if you are planning to put charms, etc. on it, but the information we have provided should help you to make an informed decision on what size suits best.
We hope this helps.
ARGENTO
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Ryan
from
Ireland
asks
Would this bracelet be ok with the PANDORA PAW PRINTS CHARM?
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Argento Replies:
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Hello Ryan and thank you for your question regarding the PANDORA Silver Bracelet.
We can confirm that if you are referring to the PANDORA Paw Prints Charm (code 791714CZ), then yes, it is compatible, as per the images on the web-page.
We hope this helps.
ARGENTO
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Michelle
from
United Kingdom
asks
Hi
What do I do if it don’t fit as buying for a gift?
Thanks
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Argento Replies:
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Hello Michelle and thank you for your query regarding the Pandora Silver Bracelet.
As per the T&C's of our returns policy (see link below), it can be returned to us for an exchange, using our free UK returns label.
https://www.argento.com/en/Returns-and-Exchange-Policy/cc-99.aspx
We hope this helps.
ARGENTO
ARGENTO
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Amanda
from
Ireland
asks
How do you open the barrel clasp
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Argento Replies:
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Hello Amanda and thanks for getting in touch about the Pandora Silver Bracelet.
We can confirm that the barrel clasp itself clicks open and closed.
We hope this helps.
ARGENTO
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Kerry
from
United Kingdom
asks
Hello, I just wondered if the heart chart which you can have engraved is compatible with this bracelet please? It says on the charm description that the charm goes best with the moments range but comparing the two brackets they are very similar - it just appears that the clasp is different. Thank you xx
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Argento Replies:
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Hi and thanks for getting in touch about the Pandora Silver Bracelet.
We can confirm that the Pandora Moments Heart charm will fit this bracelet, as both are from the Moments range, which they need to be to fit each other.
We hope this helps.
ARGENTO
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Glynis
from
United Kingdom
asks
What size should I order for my daughter with wrist size of 15.5cm
Thanks
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Argento Replies:
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We would recommend 2-3cm more than her wrist size to allow for more charms to be added over time, without the bracelet becoming too tight.
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Patricia
from
United Kingdom
asks
Does the bracelet if purchased come in genuine pandora gift box as shown on website page?
thankyou
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Argento Replies:
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All our Pandora jewellery comes in the appropriate Pandora packaging, so all bracelets will be dispatched in the presentation box!
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Lucy
from
United Kingdom
asks
How thick are the pandora bracelets, and can other charms be added to the braclets?
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Argento Replies:
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Hi Lucy,
the bracelets are 3mm thick, and we cannot recommend adding any non Pandora beads to the bracelets, as this will void any warranty.
Argento
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Linda
from
United Kingdom
asks
Hi. I am very interested in buying a pandora bracelet, but can you tell me if there is a crown over the O, and if there is the ale mark stamped inside the clasp please. Thankyou. Linda
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Argento Replies:
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Hi Linda,
as a certified Pandora retailer, and one of the largets stockist in the UK and Ireland, all our pandora products have the correct ALE stamp and are hallmarked, and are logo'd correctly, and will be disptached with Pandora packaging.
I hope that this eases any worries you may have.
Regards
Argento
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Emily
from
United Kingdom
asks
Hi, Could you tell me if the stated length of the bracelet includes the clasp please?
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Argento Replies:
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Hi Emily,
it does indeed include the clasp, if you go to the product page for the silver bracelet, below the description are some tabs, click on Product Information tab, and you can view a video Argento made, this should explain quite a bit!
Regards
Argento
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Amanda
from
United Kingdom
asks
Can a broken Pandora barrel clasp be replaced and if so how much would this cost
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Argento Replies:
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Hi Amanda,
they can be repaired, the usual cost for a replacement is £12.00 (£10.00 + VAT) outside any warranty cover, plus any postage costs. Drop us an email at customerservices@Argento.com and we will help sort it out for you.
Argento
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Ann Bagnall
from
United Kingdom
asks
Firstly,thank you for your emails. Can I ask with the starter bracelet there is a bag,a box with the bracelet in, and a small box with an item, do THEY all come with the bracelet
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Argento Replies:
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Hi Ann, your bracelet will come with a beautiful Pandora bracelet box, with the charms already added to the bracelet. The image we show on each product page gives an idea of the overall packaging for all Pandora jewellery, rather than each order having this exact presentation. If you would like the bag with your order, simply let us know at the basket stage of the checkout process by adding your request to the Customer Admin Notes section.
Argento
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